As of 2024, 77% of patients use online reviews as their first step to finding a doctor. Online reviews especially Google reviews have now become a source for patients to check a doctor’s and healthcare service’s credibility.
Many doctors and healthcare centers also buy Google reviews to boost their online visibility and rank higher on Google’s search results page. But it is not that easy to get genuine reviews of patients for your healthcare services as a doctor.
It is important that you understand the nitty-gritty of satisfying your patients with your services and getting wholesome Google reviews from them in return. In this blog, we will give you 10 proven strategies that will help you get Google reviews from your patients.
10 Proven Ways To Get More Patient Reviews
Below are the 10 ways to get maximum patient reviews and rank higher on the search engine results page:
- Be Available To Provide The Best Healthcare
Remember, as a healthcare provider, it is of utmost importance for you to put your patient’s health and needs at your topmost priority. You should go above and beyond in your services to help your patients overcome their health issues.
When you satisfy your patients with your services, they are bound to leave awesome Google reviews for you in return.
Try your best to exceed your patients’ expectations at every touchpoint. Make sure that their visits to your healthcare center are comfortable and fruitful for them.
- Make It Easy For Patients To Review
Make sure that the process of leaving reviews for your healthcare services is easy and seamless for your patients. You can simplify the process by providing direct links to review platforms via emails, SMS, or QR code.
Make sure that your review forms are user-friendly and mobile-optimized. This will help your patients to quickly leave their reviews from their preferred device.
- Personalize Your Requests
Personalize your review requests. Adding a personal touch to your review requests to patients will help you improve your response rates.
Don’t send generic messages because your patients are bored of receiving them. Instead, tailor your requests to each patient’s experience. In your requests, reference specific treatments, interactions, and moments that were meaningful to them.
It will convey to your patients that you are genuinely making a sincere effort to collect their feedback and it will prompt them to give you their honest review.
- Utilize In-Office Opportunities
Capitalize in-office opportunities to request reviews from your patients. It can be difficult to convey your sincerity over e-mail just through words. When your patients are in the office, they can see the sincerity of your request in your tone and body language as well.
It creates a more impactful request from your end that will most likely prompt them to leave reviews if done the right way.
- Leverage E-mail And SMS Campaigns
Leverage your email and SMS campaigns to the fullest. It is an efficient way to request patient reviews after their visit. Send timely, personalized messages to encourage feedback from your patients while the experience is still fresh in their minds.
Give your patients concise and clear instructions with direct links to the review platforms. You can automate follow-ups to give a reminder to your patients who may have forgotten to leave a review.
- Engage With Reviews Promptly
When you are prompt in engaging with your patients’ reviews, it conveys to them that you are really reading their reviews and their feedback is of value to you.
Respond to all reviews- no matter if they are positive or negative. It will help you build trust with your existing and potential patients. At the same time, it demonstrates your commitment to improving patient care.
Express gratitude for positive reviews in your responses. If the reviews are negative, be constructive and professional in your response.
- Incor₹porate Reviews Into Your Website
Incorporate reviews in your website to boost your credibility as a healthcare service. Feature patient testimonials on your home page and service section.
Use these pages to showcase the real-time experience of your patients with your healthcare services. It will help you build trust with your potential patients.
These reviews are social proofs that will encourage new visitors to your website to choose your services.
- Promote Reviews On Social Media
Promote positive reviews on your social media pages across platforms like Facebook, Instagram, and LinkedIn. It will expand your reach and get you more reviews from your patients.
You can also ask for reviews directly through your posts, stories, or pinned content. When communicating with your patients through social media, provide clear instructions and links to leave reviews.
- Offer Incentives (Ethically)]
Ethically offering incentives to your patients motivates them to leave reviews for your healthcare services. You can offer small tokens of appreciation like a discount on their next visit or a free health tip sheet.
This way, you can encourage feedback from your patients without compromising your integrity. But make sure that you are not overdoing it to generate only positive reviews.
Both Google and your potential patients are smart enough to detect malice in your practices. Clearly communicate to your patients that they should leave their honest feedback, whether good or bad.
- Create A Review Request Process
Formulate a process for consistently gathering feedback from your patients. Establish a clear protocol for when and how to ask for reviews within your organization.
Train your staff to mention reviews while they are interacting with patients. Automate your requests using software to help you send reminders to your patients at optimal times.
This structured approach will make it easier for your patient to share their feedback.
Conclusion: Get Reviews From Your Patients Seamlessly!
Congratulations! You are now equipped with proven strategies to help you seamlessly collect your patients’ reviews.
Use these strategies and establish your clinic and healthcare as a credible health provider. You can also opt for a reputable service provider like BuyReviewz to get more 5-star reviews on your GMB account and grow your reach in local searches.
So, what are you waiting for? Try these strategies and share your experience with us!
